Frequently asked questions
Got Questions? We’ve Got Answers. From corporate gifting to order support and onboarding — find all the answers you need, right here.
What exactly is Betterperks?
Betterperks is a tech-enabled corporate gifting platform which is built to simplify employee and client gifting. Whether you need welcome kits for new employees, festive hampers, client gifts, or you want to bulid your own branded microsites — we make appreciation easy, seamless, and scalable and it’s fun for the employees too!
Who should use Betterperks?
This platform is for HR, Admin team, Marketing / branding team, Startup CXOs — basically, anyone & everyone who handles employee or client gifting for their organisation.
How is Betterperks different from the other gifting partners?
We go beyond products. Betterperks offers the following:
- People-first gifting experience
- Branded Merchandise Store / Microsites for your company
- End-to-end support — from design to delivery – Just a call away
- Tech enabled – live tracking, reports generation and pan-India fulfilment
Is this possible to add logo & personalise the gifts?
Absolutely! You can customise everything — from the gifts themselves to the packaging and even the messaging. We help you make it feel truly yours.
What kinds of gifts can I send using Betterperks platform?
We have got curated collection which fits all the occasions – you can send the below:
🎁 Employee welcome/ New Joinee Kits
🎉 Festive hampers
🛍️ Gifts for the Clients
🧢 Branded Merchandise (t-shirts, mugs, bottles, notebooks, etc.)
💼 Long-service awards and milestone gifts
What is the microsite that you offer?
Glad you asked! We build branded merchandise portals just for your company — where your team or recipients can choose their gifts, add details, and track deliveries. No spreadsheets, no chaos.
It’s ideal for large-scale, distributed teams or multi-location gifting or for organisations where employees are working from their residences.
What is the minimum order qty requirement?
We are generally flexible but we ideally prefer minimum of 20 gifts. If you want to begin with a smaller qty to test how does it work for you, then we can work that out for you as well!
What is the general turn around time?
Once your design and products are finalised, we usually ship them within 5–10 business days. The large size orders might take little more longer.
Need it quicker? Just let us know — we’ll do our best to meet your timeline.
Do you offer delivery across India?
Yes, absolutely! Whether it’s your office, multiple locations, a remote village, or a WFH employee’s doorstep — we’ve got pan-India coverage.
Is this possible for me to track the orders?
Absolutely. You’ll get tracking details once we ship, and we’re always available to keep you in the loop. Also, we will keep the platform updated with the once the shipment is packed, dispatched and delivered.
How do I get started with onboarding Betterperks with us?
Just reach out to us via email at [email protected], or call us at +91-6364616199. Our team will guide you through the same.